How the purchase works

The purchasing process differs depending on what wallet you want your currency delivered to:

Choose this option in case you already have your own wallet for given cryptocurrency and are able to find its public address (for example when you own Trezor, Ledger Nano S, or have an account at some of the on-line wallets). In such case you just enter your wallet's public address into the order form and the purchased cryptocurrency will be sent directly into your wallet.

In case you don't have your own wallet for given cryptocurrency, we recommend you this option. A wallet that you will get will be created exclusively for you and will be under your exclusive control. ATTENTION! This option is not available for all currencies

This is the simplest option - you don't have to study how wallets are created, our system will create one (public address with private key) for you. Some people think a disadvantage of this option is that your new wallet's private key is for a certain amount of time placed inside our system, so it is not owned exclusively by you all the time. This is, however, the case with any wallet provider.

  1. Submit your order

    You will immediately receive confirmation e-mail with address of your new wallet and payment instructions *. After that, we will send the amount of cryptocurrency that you have ordered into your new wallet, in a short while.

    • Your new wallet will be read-only for you - you will not be able to transfer the funds to another wallet or "withdraw" them. Your wallet will be "unlocked" later, after we receive your payment.
    • However, you will immediately be able to check your wallet's balance.

     

    * Note: in some cases, we will require you to upload your personal documents before we can send you payment instructions. This is to protect from illegal activities like money-laundering.

  2. Make payment and download your key

    After receiving your payment, we will automatically send you an e-mail containing a link, where you can securely (over https) download your private key, which will enable you to "unlock" your wallet and move your funds.

    • Private key download is only possible after entering your password, which you have chosen when submitting the order. This is a security measure, thanks to which your private key is always secure.
    • You are strongly encouraged to print your key, store it in two various secure places, and then delete the downloaded file from your computer. Only then will your funds be secure and without big risk of their loss. This concept of storing cryptocurrency is also known as "paper wallet".
    • Beware! You have to download your private key until 3 working days. Storing the private key on our servers for longer than 3 days will be charged according to our terms and conditions.
  3. Purchased cryptocurrency is now only yours
    • You become the only owner of the private key from the moment you download it. It is automatically deleted from our servers in a couple of hours. Be careful not to lose it - there is no possibility of recovery at any later time, and if you lose your key, your funds are lost for good.
    • In case you want to keep your funds in your secure paper wallet, no further action is needed. You will only need the key once you want to actively work with the cryptocurrency, i.e. transfer it to other wallets, sell it, etc. In such case, you can find help on how to do it on our page "How to work with cryptocurrency"

 

Explanation of terms:

Enter your mouse over some of the dash-underlined terms on the left side of screen, and its explanation will be displayed here.

  1. Vygenerujete si adresu a klíč bezpečně sami.

    Generování probíhá zcela na straně klienta (tj. u Vás v počítači/telefonu) a generovaný soukromý klíč se k nám nikdy nedostane (k nám se posílá pouze veřejná adresa, na kterou Vám převedeme peníze), je tedy plně ve Vaší režii. Tato volba je naprosto bezpečná a vřele ji doporučujeme.

  2. Odešlete objednávku

    Po odeslání objednávky Vám okamžitě e-mailem zašleme potvrzení s platebními údaji.

  3. Zaplaťte objednávku převodem z účtu.

    Po obdržení Vaší platby Vám obratem převedeme zakoupenou měnu na vygenerovanou adresu Vaší peněženky.

Explanation of terms:

Enter your mouse over some of the dash-underlined terms on the left side of screen, and its explanation will be displayed here.

  1. Submit your order

    You will immediately receive confirmation e-mail from us with payment instructions.

  2. Make the payment and enjoy your currency.

    After receiving your payment we will immediately transfer the purchased cryptocurrency directly into your wallet. Most SEPA payments take no more than 2 working days.

Explanation of terms:

Enter your mouse over some of the dash-underlined terms on the left side of screen, and its explanation will be displayed here.